Frequently Asked Questions

Our tees are true to size — order what you'd normally wear. Check our Size Guide for exact measurements before ordering, since we're unable to offer exchanges for sizing.

Yes — every design is a unisex fit, so it works for everyone on your gift list (including you).

To keep your tee looking its best: wash inside out at 30°C, Iron on reverse at medium heat, do not bleach, do not dry clean, hang to dry, do not tumble dry and wash with like colours. As with all printed garments, some natural fading will occur over time — following this care guide will help your design stay vibrant for as long as possible.

100% organic cotton from Stanley/Stella, a certified sustainable brand — soft against the skin and built to last wash after wash.

The main design is printed using DTG (direct-to-garment) with water-based ink. The inside neck logo uses DTF (direct-to-film), also with water-based ink.

Our tees are made by Stanley/Stella, who describe themselves as sustainable clothing, proudly made in Bangladesh. They're then printed by our printing partners in Romania and Ireland.

We currently ship within the EU only.

Please allow 3–5 business days for your order to be printed, plus 5–7 business days for delivery — so roughly 8–12 business days in total from order to delivery.

A flat rate of €8.50, or free on all orders over €55.

Unfortunately, no. Every tee is printed to order specifically for you, so we're unable to accept returns or exchanges for sizing issues. Please check our size guide carefully before ordering — if you're unsure, contact us and we're happy to help you choose.

You can cancel or change your order any time before it enters processing. Once production has started, your tee is already being made and can no longer be changed or cancelled — so if you need to make a change, get in touch as soon as possible at hello@simplyshine.eu.

You're fully covered. Email us at hello@simplyshine.eu within 14 days of delivery with a photo of the issue, and we'll arrange a replacement or refund.

If we've sent you the wrong design, size, or colour, that's on us — let us know at hello@simplyshine.eu and we'll fix it right away, no cost to you.

As each tee is made to order, we're not able to offer returns or refunds for change of mind. We'd always recommend double-checking sizing, colour, and design before ordering.

Not at all. This policy sits alongside your standard rights as a consumer in Ireland and the EU — it doesn't replace them. If your item is faulty or not as described, you're still fully protected.

Every tee is printed to order, so nothing is pre-made or held in stock — nothing is wasted, and every piece has a person waiting for it. It's a little slower, but we think that's the point.

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We're happy to help — email us at hello@simplyshine.eu and we'll get back to you within 2 business days.